The Effect of Organizational Support on Employee Engagement, Job Satisfaction, And Employee Performance at The Youth and Sports Agency in East Kutai Regency

  ABSTRACK : This study aims to analyse the effect of organisational support on employee engagement and job satisfaction, as well as its impact on employee performance at the Youth and Sports Office of Kutai Timur Regency. The method employed is quantitative, utilising the Structural Equation Modelling-Partial Least Squares (SEM-PLS) approach. The research population comprises all employees at the agency, with proportional sampling techniques applied. Data were collected via questionnaires and analysed using SEM-PLS to examine the relationships between variables. The results indicate that organisational support has a positive and significant influence on employee engagement and job satisfaction. Employee engagement and job satisfaction also contribute positively and significantly to employee performance. Moreover, organisational support directly affects improvements in employee performance. These findings underscore the importance of organisational support in fostering a conducive working environment, thereby enhancing engagement and job satisfaction, which in turn leads to improved performance. This study recommends strengthening organisational support policies, such as enhancing workplace facilities, reward systems, and career development programmes, to optimally support employee performance.

KEYWORDS: organisational support, employee engagement, job satisfaction, employee performance, SEM-PLS